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Easy Steps on How to Reset Chromecast: A Comprehensive Guide

24/01/2025
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7 min read

In our digitally connected world, streaming devices like Chromecast have become household staples, transforming our entertainment experiences. However, like any technology, Chromecast sometimes encounters glitches that can hinder its performance. In these cases, a factory reset can settle these issues. If you are also looking for methods on how to reset Chromecast for a seamless streaming experience, you’ve come to the right place. In this comprehensive guide, we delve into the reasons behind the need for resetting your Chromecast, provide step-by-step instructions on how to perform both soft and hard resets, and explore alternatives for those rare instances where a reset doesn't solve the problem. Whether you are new to technology or occasionally need a quick reference, you can find ways here to troubleshoot your Chromecast effectively and keep the streaming sessions uninterrupted and enjoyable.

chromecast device

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Why Do You Need to Reset Chromecast? 

Resetting a Chromecast device can often seem like a task reserved for troubleshooting experts. However, it's a simple yet effective step that every user should be familiar with. Here are some key scenarios where a reset might be necessary: 

  • Performance Issues: Over time, your Chromecast may experience lag, stuttering, or buffering during streaming. This can be due to memory clogs or software glitches that accumulate with prolonged use. A reset can clear these issues, providing a fresh start for smoother operation.
  • Connectivity Problems: Chromecast relies on a stable Wi-Fi connection to function correctly. If you encounter difficulties in connecting your device to the Wi-Fi network, or if it frequently disconnects, a reset could resolve these connectivity issues by refreshing the network settings.
  • Software Updates: Sometimes, a reset is necessary to ensure that your Chromecast successfully installs the latest firmware updates. These updates are vital for security, performance improvements, and new features. Resetting can help in the proper application of these updates if they don't install automatically.
  • Preparing for a New User: Whether you’re giving your Chromecast to a friend, selling it, donating it, or simply changing the primary user, resetting ensures all your personal data, saved networks, and Google account information are removed, making the device ready for a new setup.

How to Soft Reset Chromecast?

Performing a soft reset, or reboot, on your Chromecast is a simple process that can help resolve various issues without affecting your data or settings. Here's how you can reboot your Chromecast:

How to Restart Chromecast Using the Google Home App?

Ensure your mobile device or tablet is linked to the same account as your Chromecast.

  • Open the Google Home app.
  • Find and long press the tile for your Chromecast device.
  • In the top right corner, tap on 'Settings'.
  • Scroll down and select 'More settings'.
  • Choose 'Reboot' to initiate the soft reset.

How to Reboot Chromecast from the Power Source? 

  • Simply unplug the power cable from your Chromecast device.
  • Wait for about one minute.
  • Plug the power cable back in.

Note: Disconnecting the Chromecast from the TV's HDMI port will not restart the device. To reboot it, you need to unplug it from its power source.

How to Reboot Chromecast with Google TV?

If you're using the latest Chromecast with Google TV, soft resetting is even simpler with the use of your Chromecast Voice Remote.

  • Utilize your Chromecast Voice Remote.
  • In the upper right of your TV screen, select your profile, then go to 'Settings'.
  • Choose 'System'.
  • Select 'Restart', then confirm by selecting 'Restart' again. 

By following these steps, you can effectively soft reset your Chromecast device, which often resolves temporary glitches or performance issues without the need to undergo a complete factory reset. 

How Do You Hard Reset Chromecast?

After trying a soft reset by rebooting Chromecast, if your Chromecast is still not functioning as expected, a hard reset or factory reset might be necessary. This process will return your Chromecast to its original factory settings, erasing all your data, settings, and personal preferences. So make sure all your data is backed up. Here's how to factory reset Google Chromecast:

How to Reset Google Chromecast via Google Home App?

Ensure your mobile device or tablet is connected to the same Wi-Fi network as your Chromecast.

  • Open the Google Home app.
  • Tap and hold the tile of your Chromecast device.
  • In the top right, tap 'Settings', then 'More', and select 'Factory reset'.
  • Confirm the action by tapping 'Factory reset' again.

This factory reset method is applicable to resetting Chromecast devices via the Google Home app on Android, iPhone, and iPad devices. It supports Chromecast (1st gen), Chromecast (2nd gen), Chromecast (3rd gen), Chromecast Ultra, and Chromecast Audio. 

How to Reset Chromecast via Remote?

A Chromecast Voice Remote is required during this factory resetting process.

  • On the top right of your TV screen, select your profile and then 'All Settings'.
  • Select 'System', then 'About', and choose 'Factory Reset'.

This factory reset method is only applicable to resetting via Chromecast Voice Remote on Android, iPhone, and iPad devices. It supports Chromecast with Google TV (4K) and Chromecast with Google TV (HD).

How to Factory Reset Chromecast without App?

If the above methods via the Google Home app or your remote are not feasible, you can also perform a hard reset using the physical button on the Chromecast device. This method is a direct approach to resetting Chromecast to its factory settings. The steps vary slightly based on different Chromecast models.

Factory Resetting Chromecast with Google TV (4K or HD):

  • Ensure the Chromecast is connected to the TV and powered on. Locate the button on the back of the device, then press and hold it. The LED will begin flashing yellow.
  • Once the LED changes to a steady white light, let go of the button to initiate the reset process.

Factory Resetting Chromecast (2nd, 3rd Gen), or Chromecast Ultra

  • Locate the reset button positioned near the power port on the side of the device.
  • Ensure the Chromecast is connected to your TV and receiving power. Press and hold the button until the LED starts flashing orange.
  • Once the LED changes to a steady white light, release the button. The Chromecast will now start the resetting.

Factory Resetting Chromecast (1st Gen): 

  • Find the reset button located on the back of your device.
  • Ensure the Chromecast is connected to the TV and powered on, then press and hold the button for at least 25 seconds, or until the solid LED begins flashing red.
  • When the LED starts blinking white and the TV screen turns blank, and release the button. The device will proceed to reset.

Factory Resetting Chromecast Audio device

  • Ensure the Chromecast Audio is connected to a power source, then press and hold the button located on its side. You’ll notice the LED indicator start flashing orange.
  • Once the LED changes to white, let go of the button. The Chromecast Audio will then initiate the factory reset process.

By following these steps, you can perform a hard reset on your Chromecast device, effectively returning it to its initial state. Remember, a factory reset is irreversible, so ensure all necessary data is backed up before proceeding. After the reset, you’ll need to set up your Chromecast again, as all settings (including Wi-Fi configurations) will be erased. 

Not sure which model of Chromecast you have? You can refer to the spreadsheet to identify your Chromecast model and proceed accordingly.:

Model Number

Chromecast Version

H2G2-42

Chromecast (1st Gen)

NC2-6A5

Chromecast (2nd Gen)

RUX-J42

Chromecast Audio

NC2-6A5-D

GA3A00403A14

Chromecast Ultra

NC2-6A5B

GA00439

Chromecast (3rd Gen)

GZRNL/G9N9N

GA01919

Chromecast with Google TV (4K) (4th generation)

G454V/G9N9N

GA03131

Chromecast with Google TV (HD) (4th generation)

  

What to Do If Chromecast Not Working After Reset?

Despite the effectiveness of both soft and hard resets in resolving many Chromecast issues, there are times when these methods may not work. If you find yourself in this situation, don't worry; there are still options to consider. Here's what you can do if resetting your Chromecast doesn't solve the problem:

  • Check Your Network: Ensure your Wi-Fi network is stable and functioning correctly. Sometimes, issues with Chromecast can be attributed to network problems rather than the device itself.
  • Update Your Apps and Devices: Make sure that all related apps and your mobile device's operating system are up to date. Outdated software can cause compatibility issues with Chromecast.
  • Contact Support: If you've tried all Chromecast troubleshooting steps and your Chromecast is still not working, it may be time to contact Google Support for further assistance. They can provide more in-depth solutions or identify if there's a hardware issue with your device.
  • Consider a Replacement: If your Chromecast is old or out of warranty, it might be more cost-effective to replace it than to attempt further repairs.
  • Alternative Solutions – Projectors with Built-in Chromecast: If you're considering a replacement, at Nebula, we offer a compelling alternative that combines the convenience of Chromecast with the grandeur of a large screen.

The Nebula Capsule 3 is a testament to our commitment to portability and quality. This ultra-portable Google TV Chromecast Projector, licensed by Netflix, brings the cinematic experience right into your home or wherever you go. We've ensured that it delivers a superior viewing experience with its 1080p display, capable of projecting up to a 120-inch image with 200 ANSI lumens of brightness, for vivid and clear visuals. Our commitment to convenience is further exemplified by the Capsule 3's long battery life and user-friendly setup. With features like auto-focus and keystone correction, it's designed for effortless use. The Nebula Capsule 3 represents our dedication to providing portable, high-quality projectors with built-in Chromecast capabilities, making it an ideal choice for uninterrupted streaming. 

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  • Extended Entertainment on a Single Charge: Enjoy up to 2.5 hours of movies or 10 hours of music on a single charge with the Nebula Capsule 3, ensuring your entertainment lasts longer.

Conclusion

As we conclude our journey through the nuances of how to reset Chromecast, it's clear that understanding these procedures is crucial for any Chromecast user. From exploring why resets are sometimes necessary to walk through the methods of both Chromecast soft and hard resets, we've covered essential aspects to help you tackle common Chromecast issues. However, if you find yourself at a crossroads where resetting your Chromecast doesn't rectify the issue, considering a projector with built-in Chromecast like our Nebula Capsule 3 could be a viable alternative, offering you an upgraded experience with fewer hassles.  

FAQ

How to change Wi-Fi on Chromecast?

  • To change the Wi-Fi network on your Chromecast, follow these steps:
  • Open the Google Home app on your device that's linked to the same account as your Chromecast.
  • Select your Chromecast device from the app.
  • Tap 'Device information', then 'Wi-Fi', and choose 'Forget this network' to disconnect from the current network.
  • Return to the home screen of the Google Home app and set up your Chromecast again, this time connecting it to the new Wi-Fi network.

Will resetting Chromecast delete installed apps?

Yes, performing a factory reset on your Google Chromecast will delete all installed apps. This type of reset restores the device to its original factory settings, erasing all data, including any apps you've installed, your customized settings, and linked accounts. It's crucial to distinguish between a factory reset and a soft reset or reboot; the latter simply restarts the device without removing any personal data or apps. Therefore, if you proceed with a factory reset, be prepared to reinstall and reconfigure your apps once you set up your Chromecast again.

How to set up Chromecast?

To set up Chromecast, plug it into your TV's HDMI port. On Android or iOS, open the Google Home app and tap Devices > Add > Google Nest or partner device. Follow the instructions to connect Chromecast to your Wi-Fi. Ensure Bluetooth and local network access are enabled for iOS.

How do I reset my Chromecast to a new Wi-Fi?

Follow the steps to connect your Chromecast to a new Wi-Fi network:

  • For Chromecast with Google TV:

On your TV, go to Settings > Wi-Fi network > Forget network, then reconnect to the new Wi-Fi during setup.

  • For Chromecast (3rd Gen or older/Ultra/Audio):

In the Google Home app, tap your device > Settings > Wi-Fi > Forget network, then follow the setup steps to reconnect.