Nebula Flex is a service that lends you one Cosmos projector for a low monthly price. There are no commitments and you may cancel anytime by returning the product. If your Cosmos projector breaks or is defective, just let us know and we'll either help you get it working or swap it out for you free of charge.

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Nebula Flex includes:
. a brand new or like-new Cosmos projector
. 24/7 support
. a warranty for as long as you keep your subscription active

Nebula Flex is not a financing (i.e. 'buy-now-pay-later' by Affirm, Klarna, etc.) nor a rent-to-own program, so you don’t have to commit to a purchase spread out over a period of time until fully paid off.

Yes, your Cosmos projector is covered under warranty for as long as your subscription is active and your payments are current. If your product breaks or is defective, just let us know and we'll either help you get it working or swap it out for you free of charge. In cases of severe damage due to gross negligence or abuse, a damage fee may apply to cover replacement parts, repair labor, or shipping costs.

No. The order review step, a common process for high-value products, does not impact your credit score. Although we may do a soft credit check as part of the verification process, this will not impact your credit score. However, if you later fail to make subscription payments and do not return your device, we will first work with you to resolve the issue. Then, only as a last resort if you refuse to communicate with us, we will refer you to a collections agency which likely will negatively impact your credit.

View Agreement：
https://fragile.co/legal/subscription-agreement